Bank Ombudsman Scheme was first introduced by RBI India in 1995 to provide expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services. The Ombudsman Scheme was revised in 2002 mainly to cover Regional Rural Banks and to permit review of the Banking Ombudsmens' awards against banks by the Reserve Bank.
The Banking Ombudsmen currently have their offices in 15 centres. From 2002 until 2006, around 36,000 complaints have been dealt by the Banking Ombudsmen.
|Office Incharge||Location||Address||Contact Details|
|Shri Sunil T. S. Nair||Ahmedabad, Gujarat||Reserve Bank of India,La Gajjar|
Chambers, Ashram Road,Ahmedabad-380009
|Ms. C R Samyuktha||Bengaluru, Karnataka||Reserve Bank of India,10/3/8,|
Nrupathunga Road,Bengaluru -560001
|Shri P K Arora||Bhopal, Madhya Pradesh||Reserve Bank of India,Hoshangabad|
Road,Post Box No. 32, Bhopal-462011
|Shri S Behera||Bhubaneswar, Odisha||Reserve Bank of India,Pt. Jawaharlal|
|Shri J L Negi||Chandigarh, Chandigarh||Reserve Bank of India,4th Floor, Sector|
|Shri S Raja||Chennai, Tamil Nadu||Reserve Bank of India,Fort Glacis,|
|Smt Anandita Bhattacharya||Guwahati, Assam||Reserve Bank of India,Station Road, Pan|
|Smt Reeny Ajit||Hyderabad, Telangana||Reserve Bank of India,6-1-56,|
|Smt Madhavi Sharma||Jaipur, Rajasthan||Reserve Bank of India,,Ram Bagh|
Circle,,Tonk Road, Post Box No.
|Smt Supriya Pattnaik||Kanpur, Uttar Pradesh||Reserve Bank of India,M. G. Road, Post|
Box No. 82,Kanpur-208001
|Smt. Reena Banerjee||Kolkata, West Bengal||Reserve Bank of India,15, Netaji Subhash|
|Smt. Ranjana Sahajwala||Mumbai, Maharashtra||Office of the Banking Ombudsman|
(Maharashtra & Goa),Reserve Bank of
India,4th Floor, RBI Byculla Office
Building,Opp. Mumbai Central Railway
Station, Byculla, Mumbai-400008
|Shri R L Sharma||New Delhi (I), Delhi||Reserve Bank of India,,Sansad Marg, New|
|Smt. Smita Chandramani||Patna, Bihar||Reserve Bank of India,Patna-800001|
|Smt. Uma Sankar||Thiruvananthapuram, Kerala||Reserve Bank of India,Bakery|
|Shri R S Amar||New Delhi (II), Delhi||Reserve Bank of India,Sansad Marg, New|
2017 March 28 is a bank holiday in Goa due to Gudi Padwa/1st Navratra.
2017 March 29 is a bank holiday in Andhra Pradesh due to Chandramana Ugadi/Sajibu Nongmapanba (Cheiraoba)/Telugu New Year's Day.
2017 March 30 is a bank holiday in Jharkhand due to Sarhul.
2017 April 01 is a bank holiday in Andhra Pradesh due to Annual Closing Of Accounts Of Commercial And Co-operative Banks.