Bank Ombudsman Scheme was first introduced by RBI India in 1995 to provide expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services. The Ombudsman Scheme was revised in 2002 mainly to cover Regional Rural Banks and to permit review of the Banking Ombudsmens' awards against banks by the Reserve Bank.
The Banking Ombudsmen currently have their offices in 15 centres. From 2002 until 2006, around 36,000 complaints have been dealt by the Banking Ombudsmen.
|Office Incharge||Location||Address||Contact Details|
|Shri Sunil T. S. Nair||Ahmedabad, Gujarat||Reserve Bank of India,La Gajjar|
Chambers, Ashram Road,Ahmedabad-380009
|Ms. C R Samyuktha||Bengaluru, Karnataka||Reserve Bank of India,10/3/8,|
Nrupathunga Road,Bengaluru -560001
|Shri P K Arora||Bhopal, Madhya Pradesh||Reserve Bank of India,Hoshangabad|
Road,Post Box No. 32, Bhopal-462011
|Shri S Behera||Bhubaneswar, Odisha||Reserve Bank of India,Pt. Jawaharlal|
|Shri J L Negi||Chandigarh, Chandigarh||Reserve Bank of India,4th Floor, Sector|
|Shri S Raja||Chennai, Tamil Nadu||Reserve Bank of India,Fort Glacis,|
|Smt Anandita Bhattacharya||Guwahati, Assam||Reserve Bank of India,Station Road, Pan|
|Smt Reeny Ajit||Hyderabad, Telangana||Reserve Bank of India,6-1-56,|
|Smt Madhavi Sharma||Jaipur, Rajasthan||Reserve Bank of India,,Ram Bagh|
Circle,,Tonk Road, Post Box No.
|Smt Supriya Pattnaik||Kanpur, Uttar Pradesh||Reserve Bank of India,M. G. Road, Post|
Box No. 82,Kanpur-208001
|Smt. Reena Banerjee||Kolkata, West Bengal||Reserve Bank of India,15, Netaji Subhash|
|Smt. Ranjana Sahajwala||Mumbai, Maharashtra||Office of the Banking Ombudsman|
(Maharashtra & Goa),Reserve Bank of
India,4th Floor, RBI Byculla Office
Building,Opp. Mumbai Central Railway
Station, Byculla, Mumbai-400008
|Shri R L Sharma||New Delhi (I), Delhi||Reserve Bank of India,,Sansad Marg, New|
|Smt. Smita Chandramani||Patna, Bihar||Reserve Bank of India,Patna-800001|
|Smt. Uma Sankar||Thiruvananthapuram, Kerala||Reserve Bank of India,Bakery|
|Shri R S Amar||New Delhi (II), Delhi||Reserve Bank of India,Sansad Marg, New|
2017 January 26 is a bank holiday in Andaman And Nicobar Island due to Republic Day.
2017 February 01 is a bank holiday in Andaman And Nicobar Island due to Saraswati Puja (Shree Panchami)/Basant Panchami.
2017 February 10 is a bank holiday in Chandigarh due to Guru Ravidas's Birthday.
2017 February 15 is a bank holiday in Manipur due to Lui Ngai-Niw.
|Ab Bank Ltd||Abn-amro Bank N.v||Abu Dhabi Commercial Bank||Airtel Payments Bank Limited||Allahabad Bank||American Express Banking Corp||Andhra Bank||Antwerp Diamond Bank Nv||Axis Bank||Bandhan Bank Limited||Bank Of America||Bank Of Bahrain & Kuwait B.s.c||Bank Of Baroda||Bank Of Ceylon||Bank Of India||Bank Of Maharashtra||Bank Of Nova Scotia||Bank Of Tokyo Mitsubishi Limited||Barclays Bank||Bharatiya Mahila Bank||Bnp Paribas||Calyon Bank||Canara Bank||Catholic Syrian Bank Limited||Central Bank Of India||Chinatrust Commercial Bank Limited||Citi Bank||City Union Bank Limited||Corporation Bank||Dbs Bank Ltd||Dcb Bank Limited||Dena Bank||Deutsche Bank||Dhanalakshmi Bank||Equitas Small Finance Bank Limited||Exim Bank Export Import Bank Of India||Federal Bank||Hdfc Bank||Hsbc Bank||Hsbc Bank Oman Saog||Icici Bank||Idbi Bank||Idfc Bank Limited||Indian Bank||Indian Overseas Bank||Indusind Bank||Jammu And Kashmir Bank Limited||Jp Morgan Bank||Jsc Vtb Bank||Karnataka Bank Limited||Karur Vysya Bank||Kotak Mahindra Bank Limited||Krung Thai Bank Public Co. Ltd||Laxmi Vilas Bank||Mashreqbank Psc||Mizuho Corporate Bank Limited||Oman International Bank Saog||Oriental Bank Of Commerce||Punjab And Sind Bank||Punjab National Bank||Rbl Bank Limited||Sbm Bank Mauritius Limited||Shinhan Bank||Societe Generale||Sonali Bank||South Indian Bank||Standard Chartered Bank||State Bank Of Hyderabad||State Bank Of Patiala||State Bank Of Bikaner And Jaipur||State Bank Of India||State Bank Of Mysore||State Bank Of Travancore||Syndicate Bank||Tamilnad Mercantile Bank Limited||The Nainital Bank Limited||Ubs Ag||Uco Bank||Union Bank Of India||United Bank Of India||Vijaya Bank||Yes Bank Limited|