City Union Bank FASTag Charges

City Union Bank offers FASTag called "CUB FASTag", which is mandatory from December 15, 2019, to its customers so that they can enjoy trouble free driving through toll plazas without stopping for cash transactions. CUB FASTag program is part of National Electronic Toll Collection(NETC) initiative rolled out by National Payments Corporation of India (NPCI), under the guidelines of National Highways Authority of India (NHAI) and the Indian Highways Management Company Ltd (IHMCL).

How City Union Bank FASTag Works?

  1. Affix CUB FASTag on the windscreen of vehicle
  2. Keep necessary balance in CUB FASTag linked account/ wallet
  3. You should pass through the ETC lanes available in toll plazas
  4. CUB FASTag is read by the tag reader at the plaza and the toll amount is deducted automatically, when the vehicle approaches the toll plaza

Features & Benefits of CUB FASTag

  • Cashless Option: CUB FASTag is an on-the-fly cashless payment facility
  • Saves Time: CUB FASTag users don't have to carry cash for toll transactions and don't need to worry about collecting the exact change
  • Cashback: 2.5% cashback for FY 2019-2020 on all National Toll payments using FASTag
  • Easy Recharge: Easy recharge through UPI payment apps
  • Dedicated Portal: Dedicated customer portal is there to track the transactions
  • SMS Alerts: SMS alerts on the transactions
  • View Transaction History: The transaction history can be viewed electronically and used as required
  • Customer Support: Availability of 24X7 customer support

Fees and Charges of CUB FASTag

(1) Tag Cost: Rs. 100 (including GST)

(2) Replacement Fee: Rs. 100 (including GST)

(3) Closure Fee: Rs. 100 (including GST)

(4) One-time Tag Deposit Amount (as per table below)


Type of VehicleSecurity Deposit (Rs)Minimum load (Rs)
Car/van/jeep/small commercial vehicle200200
Bus/truck400400
Light commercial vehicle300300
3-axle commercial vehicle300300
4-to 6-axle vehicle400400
7 or 7+ axle vehicle400400
Earth Moving Equipment/Heavy Construction Machinery500500

Documents Required for CUB FASTag

Customers are required to bring in the below mentioned original documents as well as a copy of it, to get the FASTag account created.

  • For Individual(As per our CUB KYC norms)
    1. RC book of the vehicle
    2. Passport size photo of the vehicle owner
    3. PAN Card
    4. Customer Aadhaar Card(For non-CUB customers)
  • For Corporate(As per our CUB KYC norms)
    1. RC book of the vehicle
    2. Passport size photo of the vehicle owner
    3. Corporate PAN card
    4. Authorised Signatory Aadhaar
    5. GST certificate or company incorporation certificate

How to Apply for CUB FASTag?

You need to follow below-given steps in order to apply for CUB FASTag:

  1. Reach any of the CUB branches
  2. Fill CUB FASTag Application form
  3. Affix Photograph of Vehicle owner
  4. Submit photo copies of KYC documents of customer & Registration Certificate (RC) of Vehicle along with the CUB FASTag application form
  5. Receive the FASTag
  6. FASTag will be affixed on the windscreen of your vehicle by the representative of the bank

How to Recharge CUB FASTag Online?

It is very easy to load funds in the account linked to the CUB FASTag very easily. Recharge can be done through Internet banking/ credit card/ debit card. Following are the steps to do so:

  1. Visit https://etc6.ventureinfotek.com/cibunetc/
  2. Use your login credentials received through SMS
  3. Load fund from any of the source i.e. Internet banking/ credit card/ debit card to your FASTag account

How to Recharge CUB FASTag through UPI?

UPI ID can be used to reload CUB FASTag wallet through any of the UPI app (CUB BHIM, BHIM, GPay, PhonePe�). The general format for individual customer is NETC.&ls;vehicle number>@CUB and for corporate it is NETC.&ls;FASTag wallet account number>@CUB.

How to Check City Union Bank FASTag Balance?

Whenever a toll charge is debited from your FASTag, an SMS alert is delivered to your registered mobile number. You can easily know your CUB FASTag balance.

Alternatively, you can give a missed call to 8080083786 from your registered mobile number. The FASTag wallet balance will be sent over SMS on your registered mobile number.

Important to note that an SMS is sent by City Union Bank to your registered mobile number whenever your account balance reaches the minimum amount.

CUB FASTag Customer Care Number

If the issue still persists reach out to CUB FASTag 24x7 Customer Care toll free number 1800-258-7200. You can also reach out to NHAI on their toll free number 1033 for resolving your issue. You can write an email about your queries or issues and send it to [email protected].