Federal Bank FASTag Charges

FASTag program by Federal Bank is part of National Electronic Toll Collection (NETC) initiative rolled out by NPCI under the guidelines of NHAI and IHMCL.

Federal Bank offers its customers "Federal Bank FASTag" which is a perfect solution for easy trip on national highways. Federal Bank FASTag is a device that uses Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account or wallet linked to it. FASTag is presently operational at more than 600 toll plazas across national and state highways. More toll plazas will be brought under the FASTag program soon.

Features of Federal Bank FASTag

  • Federal Bank FASTag has a validity of 5 years and after purchasing, you only need to recharge/ top up the tag as per your requirement
  • Federal Bank FASTag can be recharged online through Credit Card/ Debit Card/ Internet banking
  • Auto-debit of exact amount through the Federal Bank FASTag enables faster transit through the toll plazas and saves time
  • Federal Bank offers online Portal for customers, bank and vendors

Benefits of Federal Bank FASTag

  1. Environmental Benefits
    • Reduced air pollution
    • Reduced use of paper
  2. Social Benefits
    • Reduced toll payment hassles
    • Analytics for better highway management
  3. Economic Benefits
    • Reduced effort in management at toll plaza
    • Reduced effort in monitoring centrally
  4. Other Benefits
    • You can avail cashback of 2.5% on all toll payments using Federal Bank FASTag in FY 2019-20
    • SMS alerts for toll transactions, low balance, recharges etc.

How the Customer will get Cashback?

  1. Customer can avail cashback of 2.5% on toll payments using Federal Bank FASTag in FY 2019-20
  2. Only eligible customers are eligible to receive cashback
  3. Cashback is applicable only on the National Highways Toll Plaza transactions
  4. The intention of this scheme is to drive digital payments in India
  5. Customer will become ineligible for the cashback, if he misuses the cashback scheme
  6. Decision of NHAI is final on all cashback related issues
  7. NHAI reserves the right to change, edit or modify the cashback scheme without any prior notifications

Fees and Charges of Federal Bank FASTag

  1. Tag Cost: Rs. 100 (including GST)
  2. Minimum Recharge amount for Canara FASTag: Rs 100
  3. Minimum Balance in Canara FASTag: Rs 100
  4. Fully refundable Security Amount: Rs 200

Documents Required for Federal Bank FASTag

  1. Limited KYC Holder's Account: RC copy of the vehicle, ID and address proof and photo of the customer
  2. Full KYC Holder's Account: RC copy of the vehicle, ID and address proof and photo of the customer

How to Place Federal Bank FASTag on Vehicle?

  • Fill up the application to apply for Federal Bank FASTag.
  • Upload your required documents like KYC documents, vehicle's registration copy, etc.
  • Submit your application for Federal Bank FASTag.
  • After reviewing your application, the Federal bank will send you an RFID tag to your registered address.
  • Place the tag on the windscreen of your vehicle.

How to Buy Federal Bank FASTag Online?

  1. Visit https://netcfastag.federalbank.co.in/NETCPortal/getCustOnboard#tab2
  2. Fill in all the details in the form such as first name, middle name, last name, gender, mobile number, email id, date of birth and address
  3. After filling in the first form, click on "save" button
  4. You will be taken to "vehicle" form
  5. Now add the vehicle details for which you are applying the Federal Bank FASTag
  6. After entering details, click on "save" button
  7. You will be taken to "KYC" form where you need to enter Know Your Customer (KYC) details
  8. After entering details, click on "save" button
  9. Now add the vehicle photo proof for the vehicle for which you are applying the Federal Bank FASTag
  10. After entering details, click on "save" button
  11. After the above-mentioned procedure is completed, you will be able to access the FASTag account
  12. Next will be to make payment for buying FASTag
  13. Make applicable payment
  14. After successful payment, you will be sent Federal Bank FASTag on your address
  15. You need to affix the tag, add funds to the prepaid account and then you are ready to travel cashless across India's national highways

How to Apply for Federal Bank FASTag Offline?

You need to follow below-given steps in order to apply for Federal Bank FASTag Offline:

  1. Reach any of the Federal Bank branches
  2. Fill Federal Bank FASTag Application form
  3. Affix Photograph of Vehicle owner
  4. Submit photo copies of KYC documents of customer & Registration Certificate (RC) of Vehicle along with the Federal Bank FASTag application form
  5. Receive the FASTag
  6. Federal Bank FASTag will be affixed on the windscreen of your vehicle by the representative of the Federal Bank

How to Recharge Federal Bank FASTag using UPI?

You need to follow the simple steps as given below in order to recharge your Federal Bank FASTag account using BHIM UPI:

  1. Log in to any BHIM UPI application
  2. Click on "send" to initiate transaction
  3. Put "netc.vehiclenumber@fbl" in send to tab
  4. Verify the UPI ID
  5. Enter the amount you want to recharge
  6. Authenticate with your PIN

Process to Login to Federal Bank FASTag Account

The step-by-step process to login to Federal Bank FASTag account is outlines below:

  1. Visit https://netcfastag.federalbank.co.in/NETCPortal/custLogin.
  2. Enter your login ID (mobile number) and captcha
  3. Click on "Generate OTP"
  4. You will be sent OTP on your mobile number
  5. Enter the OTP
  6. You will be logged in to the FASTag account

Federal Bank FASTag Customer Care Number

If the issue still persists reach out to Federal FASTag 24x7 Customer Care toll free number 1800-266-9520. You can also reach out to NHAI on their toll free number 1033 for resolving your issue