HDFC Bank FASTag

HDFC Bank offers HDFC FASTag services to its customers so that they can drive their vehicles with ease and convenience through toll plazas on highways without the need of stopping in long queues to make toll payment.

HDFC Bank is India's biggest private sector bank by market value. HDFC Bank issues simple to use and reloadable FASTag through which you can make toll payment at 600 plus toll plazas at National Highways across India. HDFC Bank FASTag allows automatic deduction of toll charges and lets you pass through the toll plazas without the need of stopping for the cash transaction. HDFC Bank FASTag program is a part of the National Electronic Toll Collection (NETC) initiative rolled out by NPCI under the guidelines of NHAI and IHMCL.

How Does HDFC Bank FASTag Work?

If you have affixed HDFC Bank FASTag on the windscreen of the vehicle and then if you take your vehicle through the FASTag lane (ETC Lane) at the toll plaza, the RFID FASTag readers installed at the toll plaza scan this tag affixed and automatically deduct the toll fare from the prepaid wallet or bank account linked to your FASTag. In this way, you need not stop at the toll plaza and pay toll fare in cash.

How to Apply for HDFC Bank FASTag Offline?

Outlined below is the step-by-step process of applying for HDFC Bank FASTag offline:

  1. You need to visit PoS or authorised branch of HDFC bank
  2. First of all you need to have your FASTag account created
  3. Obtain HDFC bank FASTag application form
  4. Fill up the form
  5. Attach know-your-customer (KYC) documents with the form. Do not forget to carry the original documents with you for verification purpose
  6. Following documents are required for FASTag account creation:
  7. Registration certificate (RC) of the vehicle
  8. Identity proof and Address proof (Aadhaar Card, valid driving licence, PAN Card, etc.)
  9. Vehicle owner's passport-size photograph
  10. Submit duly filled and signed FASTag application form along with know-your-customer (KYC) documents

Features & Benefits of HDFC Bank FASTag

  1. Higher Validity Period: The validity period of HDFC Bank FASTag is 5 years from the date of issue.
  2. Online Recharge: It is possible to recharge HDFC Bank FASTag online through various modes such as credit card, debit card, net banking, etc.
  3. Transaction Alerts: You will be notified of toll transactions through SMS and Email.
  4. Cashback: HDFC bank offers cashback of 2.5% on toll fares till March 31, 2020. There is no capping on cashback amount.
  5. Road Side Assistance: Get emergency assistance for fleet drivers. Emergency road side Assistance Number is 022-67872087.
  6. Time Saving: HDFC Bank FASTag is the fastest way to beat queues.

Fees and Charges of HDFC FASTag

(1) Tag Cost: Rs. 100 (including GST)

(2) One-time Tag Deposit Amount (as per table below)

DescriptionVehicle ClassTag DepositThreshold Amount
Jeep/Van/Car/Tata Ace and similar mini light commercial vehicle4Rs. 200Rs. 100
Light Commercial vehicle 2-axle5Rs. 300Rs. 200
Bus 3 Axle6Rs. 400Rs. 500
Truck 3 Axle6Rs. 500Rs. 500
Bus 2 axle / Mini bus, Truck 2 axle7Rs. 400Rs. 500
Tractor / Tractor with trailer, Truck 4, 5 & 6 -axle12Rs. 500Rs. 500
Truck 7-axle and above15Rs. 500Rs. 500
Earth Moving/Heavy Construction Machinery16Rs. 500Rs. 500

(3) Convenience Fee (as per table below)

Available optionsConvenience Fee
Debit Card1.10% of the transaction value
Credit Card1% of the transaction value
Internet BankingRs. 8
ChequeFree

How to Apply for HDFC Bank FASTag Online?

The process to apply for HDFC Bank FASTag online is very simple. Please note that the online service is not available from 8 PM to 8 AM.

  1. Click on https://getprepaidcard.hdfcbank.com/fastag/
  2. The page will ask if you are having your account with HDFC Bank. A verification code will be sent to your registered mobile number, in case you have an account with HDFC Bank
  3. Enter details about the type of vehicle from commercial and personal
  4. Enter your personal details such as name, mobile no., email id, address, gender, etc.
  5. Select location of from submission (not mandatory)
  6. Enter your details for verification such as PAN number, driving licence, passpot or voter id
  7. Check the box for " I agree to the Terms & Conditions"
  8. Click on "Next button"
  9. Enter Vehicle RC details
  10. Click on "Next button"
  11. Upload required documents such as RC book, Driving licence of vehicle owner, Address & Id proofs, etc.
  12. Enter the amount you need to load in prepaid wallet.
  13. Click on "Next button"
  14. Review the filled application once
  15. Click on "Submit" button

Note: Threshold amount is the minimum recharge amount to be done at the time of tag activation

How to Activate HDFC Bank FASTag?

The issued HDFC Bank FASTag is always in an active mode. If you are facing any issue related to this matter, you can contact Toll-free Customer Care Number: 1800-120-1243.

How to Recharge HDFC Bank FASTag Online?

Following steps are to be taken for Recharging HDFC Bank FASTag Online through HDFC Bank's FASTag portal:

  1. Log in to customer Net banking portal using your username and password credentials
  2. Go to 'Road User Centre'
  3. Click on 'Payment and Top Up'
  4. Select the 'Recharge' option
  5. Select the wallet ID to be recharged
  6. Enter the amount you want to load in your prepaid wallet
  7. Choose payment mode as 'Pay by Online'
  8. Click on 'Continue'
  9. You will be taken to a new window
  10. Select your bank from the list
  11. Click on 'Continue'
  12. Enter your login credentials for your bank account for making payment
  13. Complete the payment
  14. Your wallet will get recharged with the amount you paid

How to Recharge HDFC Bank FASTag through WhatsApp?

Case 1: If you are not registered for ChatBanking on WhatsApp, you need to perform following steps to recharge HDFC Bank FASTag through WhatsApp

  1. Save 70-700-222-22 in contacts
  2. Send "FASTag" to 70-700-222-22 on WhatsApp
  3. Select "Recharge" from the menu options
  4. Enter the amount and confirm
  5. Confirm UPI PIN

Case 2: If you are registered on ChatBanking on WhatsApp, you need to perform following steps to recharge HDFC Bank FASTag through WhatsApp

  1. Send "FASTag" to 70-700-222-22 on WhatsApp
  2. Select "Recharge" from the menu options
  3. Enter the amount and confirm
  4. Confirm UPI PIN

HDFC Bank FASTag Customer Care Number

To know more about FASTag, you may call HDFC Bank's 24X7 customer care number:

  • Services & Sales Toll-free Customer Care Number: 1800-120-1243
  • Emergency road side Assistance Number: 022-67872087
  • MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level

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