Benefits of FASTag, Advantage of FASTag

  1. It is a simple and efficient way of handling toll payments on national highways
  2. No Need to stop at the toll plaza for toll payment
  3. Faster transition through toll plaza
  4. SMS alerts for toll transactions
  5. Offers the convenience of cashless payment
  6. No need to look for exact change for the toll payment
  7. Seamless movement of traffic
  8. Increases transparency and efficiency in processing transactions
  9. Offers savings on fuel
  10. Offers savings of traveling time as the customer does not has to stop at the toll plaza
  11. Easily Link to your bank account
  12. Recharge or top-up can be done quickly
  13. Online recharge is possible
  14. Tag can be recharged online through Credit Card/ Debit Card/ UPI/ NEFT or Net banking
  15. You will receive account balance and transaction statement
  16. Ensures collection of user fee as per the notified rates
  17. Improved audit control by centralizing user account
  18. Environmental benefit of reduced air pollution and reduced use of paper
  19. SMS notifications will be sent for all your toll transactions, low account balance, etc.
  20. Reduce air pollution by reducing the congestion around toll plaza

When to Call Helpline Number 1033 for FASTag Issues?

One can dial 1033 from Mobile/Landline for the following FASTag issues:

  • Stopped at the toll plaza for Tag blacklist reason even though Tag is not blacklisted
  • Toll plaza not accepting FASTag
  • Double toll fee deducted at toll plaza
  • Refusal of person at toll plaza to honor or to accept the Tag
  • Toll plaza not able to read the Tag
  • Toll plaza not supporting for monthly pass issuance
  • Any other applicable issue for FASTag

FAQs on Benefits of FASTag

Will I get SMS alerts for all the toll transactions?

Yes, you will receive SMS alerts for all the toll transactions.

What is the penalty, if I do not have a FASTag?

You will have to pay double toll fee at a toll plaza, if you don't have a FASTag.

Which are the roads where FASTag can be used?

Around 720+ toll plazas are live where FASTag can be used. You can get the list of toll plaza on IHMCL or NHAI website.

What is FASTag's validity?

FASTag remains valid for 5 years.