When to Call FASTag Helpline Number 1033 for FASTag Issues?

When to Call FASTag Helpline Number 1033 for FASTag Issues?

One can dial 1033 from Mobile/Landline for the following FASTag issues:

  • Stopped at the toll plaza for Tag blacklist reason even though Tag is not blacklisted
  • Toll plaza not accepting FASTag
  • Double toll fee deducted at toll plaza
  • Refusal of person at toll plaza to honour or to accept the Tag
  • Toll plaza not able to read the Tag
  • Toll plaza not supporting for monthly pass issuance
  • Any other applicable issue for FASTag

In case of any of the above issues such as FASTag is not acceptable at the toll plaza, etc. you need to call on the FASTag toll-free number 1033 and lodge the complaint in detail. They will resolve your issue as early as possible. NHAI (GoI) has set up 1033 call center for providing all road assistance to the highway users including FASTag as well.