Post Office (P.O.) is a customer service facility provided by the government, basically to handle customers' mail related needs. In India, post offices are known as India Post. A bouquet of services are offered by India Post in a cost-effective way.
The slogan of India Post is "Dak Seva Jan Seva". There are total 1,54,979 post offices in India.
Post Offices handle mail related needs of their customers. Having their offices in far reached and rural areas, post offices are very important for the people in India. Post Offices in India are becoming high tech now-a-days and now they are not only medium of sending letters but also popular for different services including financial services.
Though e-mail has almost replaced the letters still the importance of written words cannot be ignored. Development of many courier services is also giving a big competition to post office specially in terms of charges and speed of delivery but they usually are limited to metro, urban and semi-urban areas. In far reached and rural areas, still the mails are being sent through post offices.
Post Offices have been classified in following 3 major categories/ types:
Many types of works are done in the post offices. They provide mail related services like collection, ordering, arranging, processing and delivery of mails, letters, parcel and other articles. Such items can be sent as ordinary, registered or insured ones. They install post boxes at different locations so that you can drop your letters in them. Postman delivers the letters and other items at your address. They also sell postage stamps. Customers need to pay postage on items which they wish to be delivered anywhere in India or in the world and the post offices do that through their extensive network. As a medium of transportation of such documents, post offices use road, rail as well as airlines carriers. In their process network, there are 389 mail offices and 89 speed post hubs.
Post Offices also provide money remittances not only in India but in foreign countries also through money order, MO Videsh, EMO and IMO. They also provide some of the banking products and services like Time Deposits (FD), Recurring Deposits, Savings Deposits, MIS, PPF, etc. in which you can invest and get assured returns.
Post offices also offer different products such as Postal Life Insurance, Mutual Fund, Forex Services, ATMs, Jansuraksha Services, etc. Now they have also opened their Payments Bank called "India Post Payments Bank (IPPB)" which will provide more banking services to the customers.
Due to varied service requirements of people located in different areas, it is not possible for all the post offices to maintain same timings across India. Post Office timings depends upon service requirements and total number of transactions taking place in a particular post office. therefore, it is at the discretion of the Head of that Circle to issue the instructions about the timings of post offices in his circle. Post offices generally work for less hours on Saturdays.
However, every post office displys a Citizen Charter in it's premises that details the timings for all kinds of transactions along with the timings of business hours of that particular post office. More or less, following timings are adopted by the post offices:
Postal Index Number (PIN Code) is a 6 digit post code of postal numbering system issued and used by India Post. It is an important part of any address in India. The PIN Code was introduced on August 15, 1972 by Shriram Bhikaji Velankar, an additional secretary in the Union Ministry of Communications. The PIN Code system was introduced with an objective to simplify the manual sorting and delivery of mail by eliminating confusion over incorrect addresses as well as similar place names.
There are 9 PIN regions in India, out of which the first 8 are geographical regions and the digit 9 is reserved for the Army Post Office(APO) and the Field Post Office(FPO).
|First Digit of PIN Code||Region||States Covered|
|1||Northern||Delhi, Haryana, Punjab, Himachal Pradesh, Jammu and Kashmir, Chandigarh|
|2||Northern||Uttar Pradesh, Uttarakhand|
|3||Western||Rajasthan, Gujarat, Daman and Diu, Dadra and Nagar Haveli|
|4||Western||Maharashtra, Goa, Madhya Pradesh, Chhattisgarh|
|5||Southern||Telangana, Andhra Pradesh, Karnataka|
|6||Southern||Tamil Nadu, Kerala, Pondicherry, Lakshadweep|
|7||Eastern||West Bengal, Orissa, Arunachal Pradesh, Nagaland, Manipur, Mizoram, Tripura, Meghalaya, Andaman and Nicobar Islands, Assam, Sikkim|
|9||APO or FPO||Army Post Office (APO) and Field Post Office (FPO)|
You can understand its structure in the following manner:
For example the PIN Code of Indore is 452001:
Postal Department always insists you to mention the correct PIN Code of the addressee so that they can easily locate the address.
In order to help easy search for a post office address and pin code, we have divided them into following 3 categories: