NPS Grievance Redressal
NPS Grievance Redressal is available for redressing subscribers complaints on an urgent basis. The subscriber can raise grievance through any of the modes mentioned below:
- (1) Call Centre/Interactive Voice Response System (IVRS): The subscriber can contact the CRA call centre at toll free telephone number 1800-222-080 and register the grievance by using T-PIN
- (2) Physically to POP-SP: The subscriber may submit the grievance in a prescribed format to the POP-SP who will forward it to CRA Central Grievance Management System (CGMS)
- (3) Directly to CRA: The subscriber can directly send form to CRA
- (4) Web Portal: The subscriber can register the grievance at the website www.npscra.nsdl.co.in using I-pin allotted at the time of opening a Permanent Retirement Account