Indane Gas Online Complaint | Indane Gas Customer Grievance Cell

Having a customer base of over 60 lakhs in India, Indane Gas has always been very attentive to offer best services to its customers to make them satisfied. In this regard, it has always been tried to resolve the queries, issues and complaints received by its customers on a top priority basis.

For this purpose, it has also introduced the service of using unique toll free numbers for the complaint registration through call centers from October 2, 2008. The details of the number are mentioned below:

Indane Gas Customer Care Toll-Free Number18002333555
Customer can complain in Manual ModeFrom 8 AM to 8 PM
Customer can complain using IVRS ModeFrom 8 PM to 8 AM

The customer can register their complaints even in their local language in addition to Hindi and English languages. This feature offers convenience and confortability to lodge their complaints. Further, being a toll-free number, the customers do not have to pay any penny to make their complaints from their pockets.

Who Handles the Customer Care Calls?

A trained and experienced team of Indane Gas representatives handles the calls received on this toll-free number. They talk to the customers very politely and do their best to resolve any type of queries or complaints related to Indane Gas.

Complaint Resolution

The team handling customer care calls tries to solve the issue during the call. In case, the team is unable to resolve the issue immediately, the query/ complaint is registered and the customer is given a complaint registration number. The customer is intimated as soon as the query/ complaint is resolved by the team.

Indane Gas Customer Grievance Cell

Customers can visit personally for their grievance redressal in Delhi, Mumbai and Bangalore, where Indane has their cells for customers service and Customer Grievance Redressals. These cells resolve the complaints very swiftly. The addresses of these cells are mentioned below:

Indane Oil Corporation Corporate Office, 3079/3, JB Tito Marg, Sadiq Nagar, New Delhi, PIN - 110049

Telephone: 26260000
Indane Area Office, Indian Oil Corporation Ltd. 1st Floor, 254-C, Dr. Annie Besant Road Worli Colony, Mumbai, PIN - 400030

Telephone: 022-24814170
Indian Oil Corporation Ltd. Indane Area Office, 4th Floor Unity Building, JCW Road, Bangalore, PIN - 560002

Telephone: 080-22130421

Indane Gas Online Complaint

You need to follow below mentioned step by step process to register online complaint:

  1. Visit the website at
  2. Log in to your account with your login credentials
  3. Search for "Register a complaint" option
  4. Choose the nature of complaint from different options
  5. Your complaint will be registered
  6. Your gas company will contact you at the earliest and resolve your complaint

Indane Gas PAHAL (DBTL) related Online Complaint

You need to follow below mentioned step by step process to register online complaint:

  1. Visit the website at
  2. Fill out a small form to log a complaint without using any login credentials
  3. Enter the name of your State, District, Distributor and Consumer Number/ your LPG ID
  4. Choose the nature of complaint from following 4 different options:
    1. Complaint
    2. Query
    3. Suggestion
    4. Compliment
  5. Select whether it is a PAHAL (DBTL) related complaint or the other one
  6. Click on "Submit" button
  7. Your complaint will be registered
  8. Your will soon be intimated about resolution of your complaint

Indane Gas Complaint Phone Number in case of Gas Leak

Indane Gas introduced a special emergency line at "1906". If you make a call to "1906" then an executive will immediately attend the call and take your complaint or query details. Then your distributor will be informed about the problem/ issue.

An experienced and professional team from your distributor will be sent to your residence in order to resolve your issue.