Indane Gas Online Complaint | Indane Gas Customer Grievance Cell
Having a customer base of over 60 lakhs in India, Indane Gas has always been very attentive to offer best services to its customers to make them satisfied. In this regard, it has always been tried to resolve the queries, issues and complaints received by its customers on a top priority basis.
For this purpose, it has also introduced the service of using unique toll free numbers for the complaint registration through call centers from October 2, 2008. The details of the number are mentioned below:
Head | Details |
---|---|
Indane Gas Customer Care Toll-Free Number | 1800-233-3555 |
Customer can complain in Manual Mode | From 8 AM to 8 PM |
Customer can complain using IVRS Mode | From 8 PM to 8 AM |
The customer can register their complaints even in their local language in addition to Hindi and English languages. This feature offers convenience and confortability to lodge their complaints. Further, being a toll-free number, the customers do not have to pay any penny to make their complaints from their pockets.
Who Handles the Customer Care Calls?
A trained and experienced team of Indane Gas representatives handles the calls received on this toll-free number. They talk to the customers very politely and do their best to resolve any type of queries or complaints related to Indane Gas.
Indane Gas Complaint Resolution
The team handling customer care calls tries to solve the issue during the call. In case, the team is unable to resolve the issue immediately, the query/ complaint is registered and the customer is given a complaint registration number. The customer is intimated as soon as the query/ complaint is resolved by the team.
Indane Gas Customer Grievance Cell
Customers can visit personally for their grievance redressal in Delhi, Mumbai and Bangalore, where Indane has their cells for customers service and Customer Grievance Redressals. These cells resolve the complaints very swiftly. The addresses of these cells are mentioned below:
Delhi | Mumbai | Bangalore |
---|---|---|
Indane Oil Corporation Corporate Office, 3079/3, JB Tito Marg, Sadiq Nagar, New Delhi, PIN - 110049 Telephone: 26260000 | Indane Area Office, Indian Oil Corporation Ltd. 1st Floor, 254-C, Dr. Annie Besant Road Worli Colony, Mumbai, PIN - 400030 Telephone: 022-24814170 | Indian Oil Corporation Ltd. Indane Area Office, 4th Floor Unity Building, JCW Road, Bangalore, PIN - 560002 Telephone: 080-22130421 |
Indane Gas LPG Emergency Helpline
24x7 All India LPG Emergency Helpline Number is 1906 where you can call to register any urgent complaint.
Indane Gas Online Complaint
You need to follow below mentioned step by step process to register online complaint:
- Visit the website of IndianOil Support
- Select 'LPG' option from which product do you need help with?
- Select Category and sub-category to let the Indane Gas help you
- Choose the nature of complaint from different options
- Enter your Mobile Number or LPG ID and write the complaint
- Your complaint will be registered
- Your gas company will contact you at the earliest and resolve your complaint
Indane Gas WhatsApp Number 7588888824
You can also send a message through WhatsApp to the number 7588888824 to register any complaint.
Indane Gas PAHAL (DBTL) Related Online Complaint
You need to follow below mentioned step by step process to register online complaint:
- Visit the website at https://spandan.indianoil.co.in/DBTLGrievance/
- Fill out a small form to log a complaint without using any login credentials
- Enter the name of your State, District, Distributor and Consumer Number/ your LPG ID
- Choose the nature of complaint from following 4 different options:
- Complaint
- Query
- Suggestion
- Compliment
- Select whether it is a PAHAL (DBTL) related complaint or the other one
- Click on "Submit" button
- Your complaint will be registered
- Your will soon be intimated about resolution of your complaint
Indane Gas Complaint Phone Number in case of Gas Leak
Indane Gas introduced a special emergency line at "1906". If you make a call to "1906" then an executive will immediately attend the call and take your complaint or query details. Then your distributor will be informed about the problem/ issue.
An experienced and professional team from your distributor will be sent to your residence in order to resolve your issue.