How to Avoid Blacklisting of FASTag?

Blacklisted FASTag implies that the vehicle is not allowed to pay toll fare through FASTag at the toll plaza. In such a case, you will have to pay toll fare through other mode such as cash payment.

There may be following possible reasons for blacklisting of FASTag:

• There is insufficient balance in the account or wallet linked with FASTag
• There is some rule violation complaint registered against the vehicle, so its FASTag is blacklisted by the law enforcement agencies
• The user has bought FASTag for one vehicle and using it for another vehicle

You will have to call your issuer bank's toll-free call centre number and get the reason of blacklist.

How to Avoid Blacklisting of FASTag?

In order to avoid blacklisting of FASTag, you should recharge your wallet linked with FASTag as soon as you get the alert of low FASTag balance from your bank. Always maintain sufficient balance in your FASTag account. It is to be noted that FASTag purchased for one vehicle cannot be used to any other vehicle, so use it for the same vehicle for which it is bought.

For removal of FASTag from blacklisting, you will need to call your issuer bank's toll-free call centre number and get it removed from the blacklist.